I'm trying to register for an account, but it says "this student name or email already exists."
This means that an account with that email address already exists. Go to the log in page and click "Forgot?" Type in your email address and click "Send reminder." Check your email for a link to reset your password. After you have reset your password, try logging in again.
I'm trying to log in with my library card number, but it says that my card could not be validated.
Pronunciator authenticates patrons by Mendocino County Library card numbers, including a standard library card prefix. You must have a valid Mendocino County Library card in order to access these resources.
I'm logged into the Bluebird app, but some of the content is locked.
You may have registered an account with Bluebird without entering the institutional code "MCL2." Log out of the Bluebird app by pressing the menu icon in the top left, then select "Log out." Try logging in on the Bluebird mobile website or the Pronunciator website with your email address and password. Then try logging into the Bluebird app again with your email address and password. That should give you access to all Bluebird content.
How do I change my email address, student name, or password?
Log into the Pronunciator website with your email address and password. Click "My Account." You will be able to change your email address, password, and student name and click "Update" to save your changes. You can also change your password in the Bluebird app by selecting "Reset Password" on the Log in screen.
I've been using Pronunciator, but when I log in again all of my course progress is gone.
You may have logged into Pronunciator using the Instant Access method, which only requires your library card number. Instant Access will not save any of your course progress.
If you would like to track your course progress, you will need to register on the Pronunciator website. Go to Pronunciator, type your library card number and click "Register." Then enter your email address and choose a password to create a Pronunciator profile. You will use this email address and password to log in.
What is "Teachers Only: Launch Course Designer?"
You will see this link when you log into Pronunciator. It gives you the ability to create a language learning course and share it with others.
To design a course:
- Log into Pronunciator and click the "Teachers Only: Launch Course Designer" link on the language selection page.
- Click "New Teacher."
- Complete the form to create a Teacher Account.
- You will receive an email from Pronunciator containing your Teacher Account username and password.
- Log into Pronunciator again using your original email address/password, then click on the "Teachers Only: Launch Course Designer" link.
- Enter your Teacher Account username/password from the email and log into the Course Designer website.
- Follow the steps to create a course, including editing settings, entry code, levels, units, phrases, and events.
- When you are done creating your course, go to step 1: Select Course and click the "Publish" icon.
- Give your course Entry Code to others.
- They can access your course by going to the Pronunciator website, entering their email address/password, typing the course entry code into the "Entry Code" section, and selecting "Log In."
- When they "Launch Pronunciator," they will select the language they want to learn, and then click on "Learning Guides and More." The link to access your course will be listed under "My Courses."
