Kanopy

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What is Kanopy?

Kanopy is an award-winning video streaming service providing access to more than 30,000 independent and documentary films ─ titles of unique social and cultural value from The Criterion Collection, The Great Courses, Media Education Foundation, PBS, and thousands of independent filmmakers. Kanopy adds upwards of 300 new releases per month, maintaining ongoing currency and variety.

Browse the World Cinema collection to see titles available in several languages, including Spanish. Explore la colección World Cinema para ver títulos disponibles en varios idiomas, incluido el español.

Kanopy also provides educational and entertaining videos for kids; find out more about Kanopy Kids.

Getting Started

You must have a Mendocino general library card in good standing. Limited use or online cards will not work with Kanopy.
Go to the Kanopy website at https://mendocinocounty.kanopy.com, or download the Kanopy app on your Apple or Android mobile device or smart TV.
Click the orange "Add a Library Card" button.
Create a Kanopy account using one of the following three sign-in methods: email address, Facebook, or Google. *Please note: If you use Facebook or Google to sign in, you will not be able to use Kanopy's "Forgot Password?" tool to retrieve a forgotten password.
If you have registered with an email address and password, go to your email inbox to verify your email address. Then go back to Kanopy and add your library card number with no spaces and 4 digit PIN.
You are ready to start watching!

Playing Videos

How many videos can I play?

Kanopy uses a ticket system for playing videos. You will have 15 tickets per calendar month. As you browse for titles, you'll see the number of tickets required to watch each title and how long you have to watch it.

Videos from Kanopy Kids do not count as part of your monthly tickets!

What is the loan period?

Loan periods vary by title, but most movies are 48 - 72 hours (2-3 days). TV and the Great Courses titles may have longer loan periods. As you browse for titles, you'll see how long you have to watch it.

How many times can I watch one video during the 3 day checkout period?

You can watch one video many times during the checkout period, and it counts as one checkout.

Can I download videos?

No. At this time, videos can only be streamed online.

What devices can I use to watch Kanopy?

Kanopy can be streamed on smartphones, tablets, computers, and smart TVs - including Roku, iOS, Android, Chromecast, FireTV, and Apple TV. Find free apps for Kanopy in your device's app store. For more information visit Kanopy support.

FAQs

What are some of the accessibility features?

All films come with ADA-compliant captions and transcripts and are compatible with screen reader programs.

If there is a problem with a video, where can I get help?

If there is a problem with a video, you can send a message directly to Kanopy by clicking ...Contact located at the bottom of the video information page and select Contact. Be sure to include as many helpful details as possible in your message and have your library card number ready.

I didn't receive the message from Kanopy instructing me to verify my email address. What happened?

Sometimes these messages are filtered to your Spam or Junk Mail folders. Be sure to check these folders and allow kanopy@kanopystreaming.com to send messages to your Inbox.

How do I find out more about Kanopy Kids?

Visit our FAQ page about Kanopy Kids.

Can I use Kanopy with library accounts other than Mendocino County?

Yes, use the same Kanopy login and follow these steps to add a different library account to your Kanopy profile.

Go to your profile, located in the upper right side of the Kanopy site.
Select "My Dashboard" from the drop-down menu and then the "My Memberships" menu item.
Click the orange "Add a new membership" button to add another library.
Type in the other library's name.
Click the INACTIVE button to enter your library card information and activate it.

Need Help?

NOTICES

We updated our catalog link on Oct. 14th. If you have bookmarked our catalog page in your browser, you may need to update the saved link to this URL.

Mendocino County, CA